ADEA Helpdesk

Key Employee Information

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HolidayInfo 0

General

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FAQ 0

Getting Started 0

Office 365

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Outlook 1

• Outlook Web Access (OWA) - from any device with a web browser

Teams 2

• Teams Quick Start Guide
• Training Video and Pages

Remote Access

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VPN 3

• Configure Cisco VPN Client on Home PC
• Cisco VPN Client for Windows
• Configure Cisco VPN Client on Home Mac

Meeting Rooms

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In-Office Meeting Rooms 1

• Meeting Room Reservation

Online Meeting 1

• Use ADEA's GoToMeeting Account

Association Anywhere (AA) Documentation

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AA User Guides - General Users (DBUSER) 4

• How to Generate a Committee Roster
• Managing Committee assignments
• AA Interactive Reports User Documentation
• How to Look Up Records in Association Anywhere

AA User Guides - Membership Management (MEMMGR) 0

AA User Guides - Marketing Management (MRKTMGR) 0

AA User Guides - Subscriptions 0

AA User Guides - Event Management (EVT) 3

• How to Flag a Customer as an Invited Speaker
• How to Generate an Event Registration Roster v8.6.2
• How to Transfer Event Registration v8.6.2

Accouting & Finance 0

AA User Guides - Accounting/Finance (AR) 7

• Batch Management
• Paying an Invoice (v 8.6.2)
• Refund Request Process
• Applying Credit Balance or Payment from one Customer to Another
• Batch Management: Handling Payments that could not be applied

See all 7 articles

Ektron website information

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Website Documentaton 2

• weTeach Instructions
• General Ektron Instructions

New User Provisioning

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IT Setup for new user 1

• New User Information Technology (IT) Access

Diligent installation and support

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Diligent 1

• Install